Illuminate Customer UX
with Lumin AI
Seamlessly integrate our AI-powered chatbot to build a product-aware customer service agent and drive intelligent marketing.
Customer Support Challenges
These common challenges faced by customer support teams significantly impact business performance and customer satisfaction. Lumin AI addresses these issues through intelligent automation and personalized interactions.
Product Awareness
Is your product's brilliance often overlooked? When customers miss its full capabilities, adoption suffers and its true value remains unseen.
Scalability Issues
Peak times swamping your support? Avoid frustrating delays and inconsistent service without the high costs and operational drag of traditional scaling methods.
Data Analysis
Drowning in customer data but thirsty for actionable insights? Manual analysis is slow and misses vital patterns key to enhancing products and customer experience.
Language Barriers
Global ambitions hitting a language wall? Deliver seamless, consistent support to international customers and unlock your true market potential.
Experience The Lumin Advantage
Lumin AI transforms customer interactions through intelligent automation and personalized support, helping businesses streamline operations while enhancing customer experience.
Personalized Automation
Automates routine customer inquiries and tasks, ensuring quick and efficient responses while reducing the workload on human agents with tailored responses and recommendations based on customer preferences and behavior.
24/7 Proactive Support
Identifies potential customer issues and provides proactive solutions by anticipating needs and offering timely assistance. Provides 24/7 support to customers, ensuring they receive assistance whenever they need it.
Enhanced Business Insights
Helps businesses make informed decisions based on comprehensive data insights by analyzing customer interactions to uncover trends and preferences.
Unified Platform, Effortless Automation
Lumin AI integrates with your existing systems to manage customer interactions across channels, adapting to your business needs while maintaining quality and personalization across conversations.
Intelligent Marketing
Lumin AI continuously learns your customer behavior and preferences to deliver hyper-personalized marketing strategies.
Autopilot Mode
Lumin AI handles customer interactions seamlessly 24/7, even while you sleep.
Multi-Agent Monitoring
Seamless support across multiple channels, with distributed human agent monitoring.
Knowledge Integration
Ready to provide accurate and up-to-date information (inventory, price, shipping, or other product details).
Analytics
Gain insights into business performance and customer satisfaction through real-time conversation metrics.
Operational Synergy
Seamlessly integrate with your existing business systems: inventory management, transaction processing, CRM, and more—for a unified workflow.
Introducing Lumin Sense
Worry no more about inaccurate AI responses. Our cutting-edge feature detects AI bot difficulties and alerts your team, ensuring seamless customer service and safeguarding your business reputation.
Created To Deliver Success
We can process
1200+
messages per minute
We incorporate
10+
cutting edge technologies
We support conversation in
10+
languages
We integrate
8+
business channels
Ready to Empower your Business?
Level up your business with Lumin. Reach your customer without compromising speed and quality.
