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Illuminate Customer UX with Lumin AI

Seamlessly integrate our AI-powered chatbot to build a product-aware customer service agent and drive intelligent marketing.

Lumin Addresses Support Challenges Comprehensively

Customer Support Challenges

These common challenges faced by customer support teams significantly impact business performance and customer satisfaction. Lumin AI addresses these issues through intelligent automation and personalized interactions.

Product Awareness

Is your product's brilliance often overlooked? When customers miss its full capabilities, adoption suffers and its true value remains unseen.

Scalability Issues

Peak times swamping your support? Avoid frustrating delays and inconsistent service without the high costs and operational drag of traditional scaling methods.

Data Analysis

Drowning in customer data but thirsty for actionable insights? Manual analysis is slow and misses vital patterns key to enhancing products and customer experience.

Language Barriers

Global ambitions hitting a language wall? Deliver seamless, consistent support to international customers and unlock your true market potential.

More Than Just A Chatbot

Experience The Lumin Advantage

Lumin AI transforms customer interactions through intelligent automation and personalized support, helping businesses streamline operations while enhancing customer experience.

Lumin AI

Personalized Automation

Automates routine customer inquiries and tasks, ensuring quick and efficient responses while reducing the workload on human agents with tailored responses and recommendations based on customer preferences and behavior.

Automated Customer Inquiries
Tailored Responses
Personalized Recommendations
Workload Reduction
Preference-based Interactions
Behavioral Analysis
Lumin AI

24/7 Proactive Support

Identifies potential customer issues and provides proactive solutions by anticipating needs and offering timely assistance. Provides 24/7 support to customers, ensuring they receive assistance whenever they need it.

Round-the-clock Availability
Proactive Issue Resolution
Needs Anticipation
Timely Assistance
Continuous Monitoring
Instant Response
Lumin AI

Enhanced Business Insights

Helps businesses make informed decisions based on comprehensive data insights by analyzing customer interactions to uncover trends and preferences.

Data-driven Decision Making
Interaction Analysis
Trend Identification
Customer Preference Insights
Performance Metrics
Actionable Reporting
Everything You Need for Your Customer Interactions

Unified Platform, Effortless Automation

Lumin AI integrates with your existing systems to manage customer interactions across channels, adapting to your business needs while maintaining quality and personalization across conversations.

Lumin AI Dashboard

Intelligent Marketing

Lumin AI continuously learns your customer behavior and preferences to deliver hyper-personalized marketing strategies.

Autopilot Mode

Lumin AI handles customer interactions seamlessly 24/7, even while you sleep.

Multi-Agent Monitoring

Seamless support across multiple channels, with distributed human agent monitoring.

Knowledge Integration

Ready to provide accurate and up-to-date information (inventory, price, shipping, or other product details).

Analytics

Gain insights into business performance and customer satisfaction through real-time conversation metrics.

Operational Synergy

Seamlessly integrate with your existing business systems: inventory management, transaction processing, CRM, and more—for a unified workflow.

Customer Support Peace of Mind

Introducing Lumin Sense

Worry no more about inaccurate AI responses. Our cutting-edge feature detects AI bot difficulties and alerts your team, ensuring seamless customer service and safeguarding your business reputation.

Lumin Sense

Created To Deliver Success

We can process

1200+

messages per minute

We incorporate

10+

cutting edge technologies

We support conversation in

10+

languages

We integrate

8+

business channels

Ready to Empower your Business?

Level up your business with Lumin. Reach your customer without compromising speed and quality.

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